Refund & Return Policy
At our Shoes Store, we strive to ensure your satisfaction with every purchase. However, we understand that there may be occasions where you need to return a product or seek a refund. This Refund & Return Policy outlines the procedures and conditions for returning items and obtaining refunds.
Returns Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns must be initiated within 7 days of the delivery date.
Exchanges: If you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange. Exchanges are subject to product availability.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
Refund & Return Policy Updates: We reserve the right to update or modify this Refund & Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our refund and return policy, please don't hesitate to contact our customer service team for assistance.